Supply chain compliance is becoming one of the biggest challenges faced by all retail professionals. Among small, medium enterprises’s it likely hits a little harder, with limited resources and where costs are always a make or break factor. Often-times you can only afford a supplier lacking certain levels compliance documentation, which in turn requires you to monitor them even more stringently, but can you afford the resources to do so properly? Your supply chain is dotted with complexities that can expose your organization to risk. This risk as you know needs to be avoided and planned for with actionable steps in place to mitigate any kind of exposure or threat to your supply chains operations.
So let’s do just that…
In this blog post, I endeavor to highlight only two of the most common supply chain challenges that many regional retailers currently face, but also what you can do to begin achieving that desired supply chain compliance for your brand so that you may begin safeguarding against avoidable areas of risk. So let’s dive in;
Let’s take a look at what Walmart did; They created what they call the Sustainability Index, which is essentially a scorecard for suppliers to be reported on from various social and environmental production factors.
Walmart has said that by the end of 2017 that 70% of its products will come from suppliers who participate through this Index, and as a benefits they will be endorsed as a sustainable partner and proud Walmart supplier.
Solutions
Supply chain compliance is an important issue to address, with many local retail brands realising that compliance needs to be a top priority to be achieved in order to achieve a globally competitive advantage in the market.
So how do we go about achieving just that?
1. Supply chain visibility – This refers to the data visibility made available within your supply chain; from where your raw materials come from, to your factory’s technical operations right through to your inventory management strategies.
All of this data needs to be made available and visible to your consumers to create a sesnse of openness and trust within your supply chain operations.
**When bringing on new suppliers be sure to ask for access to all of their compliance documentation from health and safety, to environmental and technical information.
2. Supply chain transparency – This is where your organisation begins to analyse current quality and compliance procedures. Transparency and visibility need to work hand-in-hand the data provides insight into the operations and the operations provide the data to be analysed.
Supply chain transparency endeavours to take a deeper look into your systems and processes, understanding what makes them work and also not work. This approach to your supply chain operations allows you to mitigate risk early on, but also identify any areas that may need improvement, therefor adopting a continuous quality improvement cycle.
As mentioned earlier, consumers actively research any retail brand’s supply chain and its processes from raw material to the moment a product reaches the floor to right before they make that purchase decision. It is crucial for your brand to ensure clean and compliant operational procedures if you are to achieve a globally competitive brand.
Supply chain compliance need not be another complexity that your retail brand needs to face, through actively engaging and applying the above suggestions to your operations they will indeed help you on your way to a successful and compliant supply chain that puts your brand in a position of growth and also mitigates against any unnecessary risks.
First Identify your challenges
Identifying the challenges that you face within your retail supply chain is always the best place to begin, here I list two of the most common challenges that are experienced among many a local retailer; 1. Supplier relationships – Your suppliers are the key to your entire operation. Take a moment consider that… Supplier collaboration can foster growth, if allowed they can also help you to create operational efficiencies which enables you to get your product to market a lot faster. This relationship will act as an incubator for out of the box, innovative thinking as your supplier begins to take real ownership of the end products and their quality. The way in which you engage with your suppliers from the very beginning, will set the tone for your operations going forward. Careful assessment is needed when signing on new suppliers, this is often the point at which compliance problems begin to seep in. You need to ensure that all the appropriate factory technical documentation is in order when selecting a supplier. A bit of due diligence in this area will guard you in the long-run. This will ensure that you have a defined and agreed upon set of operating principles where everything is done in compliance with these operating principles and standards. 2. CSR and environmental impact – Through adequate evaluation and a good a supplier relationship you will be able to determine CSR and environmental impacts. This is either done through a social compliance audit and an environmental audit which is either done in-house or through a third-party quality provider, such as API. An environmental audit will provide insight into things like by-product waste of the factory, how they dispose their waste, who disposes their waste and what levels of CO2 are being emitted and whether or not any of this can be reduced or are even being addressed. The results will help you to determine their impact on the environment and whether or not they are compliant with local and/or international environmental laws. A social compliance audit provides insight into things like child and forced labour, overtime and possible wage related disputes. This things are not only unethical, but should your brand be aligned with these practices, you will be destroying your brands reputation and image. The results of the above audits will enable you to make an informed decision about the type of supplier you wish to align your brand with.
Let’s take a look at what Walmart did; They created what they call the Sustainability Index, which is essentially a scorecard for suppliers to be reported on from various social and environmental production factors.
Walmart has said that by the end of 2017 that 70% of its products will come from suppliers who participate through this Index, and as a benefits they will be endorsed as a sustainable partner and proud Walmart supplier.
Solutions
Supply chain compliance is an important issue to address, with many local retail brands realising that compliance needs to be a top priority to be achieved in order to achieve a globally competitive advantage in the market.
So how do we go about achieving just that?
1. Supply chain visibility – This refers to the data visibility made available within your supply chain; from where your raw materials come from, to your factory’s technical operations right through to your inventory management strategies.
All of this data needs to be made available and visible to your consumers to create a sesnse of openness and trust within your supply chain operations.
**When bringing on new suppliers be sure to ask for access to all of their compliance documentation from health and safety, to environmental and technical information.
2. Supply chain transparency – This is where your organisation begins to analyse current quality and compliance procedures. Transparency and visibility need to work hand-in-hand the data provides insight into the operations and the operations provide the data to be analysed.
Supply chain transparency endeavours to take a deeper look into your systems and processes, understanding what makes them work and also not work. This approach to your supply chain operations allows you to mitigate risk early on, but also identify any areas that may need improvement, therefor adopting a continuous quality improvement cycle.
As mentioned earlier, consumers actively research any retail brand’s supply chain and its processes from raw material to the moment a product reaches the floor to right before they make that purchase decision. It is crucial for your brand to ensure clean and compliant operational procedures if you are to achieve a globally competitive brand.
Supply chain compliance need not be another complexity that your retail brand needs to face, through actively engaging and applying the above suggestions to your operations they will indeed help you on your way to a successful and compliant supply chain that puts your brand in a position of growth and also mitigates against any unnecessary risks.
with efficient quality procedures. They are also up to date with the latest developments in the industry along with the best practices to follow. As a result, you have all the expertise and 
The purchasing department of any organization has many functions from procurement of raw materials all the way through to the load testing of various household goods through to policy compliance. Each of these components requires the leadership and technical skill and know-how of a quality manager to ensure the entire procedure is run effectively and according to set 
– Every brand strives to increase their credibility within the global market, this standard can help you maintain that competitive advantage, as suppliers who have this standard are often selected over and above those who do not.
2. Improvement of customer satisfaction – At its very core this standard is about the improvement of customer satisfaction, through thorough planning and efficient implementation where the end user is satisfied with the functionality, quality of the product to the way in which it was delivered.
3. Better process integration – By understanding and analyzing your processes you will clearly be able to find improvements that need to be made. These are based on hard that is collected to make these improvements to your procedures.
4. Improve your evidence for decision making – Evidence-based decision-making is based on hard data. Decisions can then be made based on data which can allow for proper allocation of resources and in turn having cost benefits for your brand.
5. Create a continual improvement culture – By instilling a continuous improvement cycle within your buying office, you will not only increase your outputs, but also the quality and standard of your procedures and end product, and also creating that customer satisfaction.
A Quality Management system is essential to ensuring 
A social compliance audit can be difficult to attain, but is an absolute necessity for that transparent supply chain your consumers today are demanding.
A social compliance audit ensures that a factory and its practices are abiding by all local laws and that you meet all of the social obligations as set out by the guidelines of the audit, from fair wages to no instances of child labor in a factory.
In this blog post, I will outline the exact procedure of this audit, the benefits it offers to your consumer electronics brand and how you can go about conducting this audit for yourself.
So, let’s dive in…
Document reviews – Auditors will check all the documentation of the supplier to determine the presence of any possible child labour, an all too common violation within the consumer electronics industry. They also assess whether there are any violations of extended working hours and wages. They will also look into what types of social insurance are available to workers and review any fire and safety documentation, which will help to determine whether or not any safety precautions or plans are in place. They will also inspect whether or not there is any environmental monitoring being done and, if so, how it is conducted.
Employee interviews – The auditors conduct interviews with the factory in question staff, where they ask them about their working hours, overtime, and about their holiday/leave time. Auditors also like to cross check these statements by interviewing factory management to ensure there are no discrepancies. This helps to clarify whether there are any instances of abuse or misconduct between staff and management. In the case of a re-audit these interviews will then be conducted again to ensure improvement plans are being implemented properly.
Closing meeting with audit status – This meeting reveals the audit results of your CE factory and also makes suggestion for improvements. If you use 
In understanding the ethical compliance standards as laid out above, you are able to make informed decisions about the suppliers you choose to use in the manufacturing of your electrical products.
On 23rd December 2014, the Consumer Product Safety Commission (CPSC) announced the recall of over 7 million coffee machines.Between 2010-2014, there were over 200 complaints of boiling water spraying out of the machine and approximately 90 burn injuries reported.It has been recently announced that Keurig has 
In fact, the inventor today does not get a dime out of the sales of this popular children’s toy, as she was told her idea was not good enough and wouldn’t sell. Needless to say, millions of these toys are sold the world over.
But, she could count that as somewhat of a blessing…
Recently, over 
It turns out that 
Many organizations do not have the extensive geographical networks that larger retailers have.
Therefore your internal staff ends up spending a lot of time traveling for quality control inspections, with not enough time spent focusing on the quality of a product. This often slows down production processes, with a longer eventual time to market.
If we take the Fidget Spinner example into consideration, what is the likelihood of your in-house team being aware of that noncompliance before it hit the market.
Think about it.
An occurrence such as the above puts your brand at an unnecessary risk, with the potential for bad publicity and a major loss in sales.
Can your organization afford this?
Some testing equipment may be unique to a specific product or if there is an update in testing procedures to be inclusive of recent changes in regulation.
Often external providers are able to provide technical solutions based on the above specifications, along with teams that are well versed in new testing procedures.
External providers will often send their inspectors on training to familiarize themselves with new equipment and testing procedures to ensure a high quality service is offered with a minimum product recall rate.
For third party quality providers it is a priority to be up to date with the latest trends and developments in your industry along with the best practices that you should be following.
This kind of knowledge and expertise can be leveraged to your competitive advantage.
your product.
Add all of this together, and you begin to see higher profit margins and the ability in which you can meet your products supply and demand will also have grown, creating that desired competitive advantage.
Let’s take a brief look at the Technical Compliance File solution;
This is a compliance solution that allows you reliable and accurate insights into your compliance processes.
It is offered through a web-based platform and is a 
Inspection reports are essential in getting shipments released from customs. It will be up to the retailer alongside your quality provider to set up a report rating guideline.
This report rating guideline forms a baseline of automation which reduces the amount of manual changes after the reports review. The manual reviewing of these reports slow down the auto shipment processes immensely and this entire process becomes less meaningful.
An external quality provider will be able to provide you with industry knowledge and best practices relating to rating reports. You will also be able customize your rating reports according to your product needs.
Once this report rating has been created, your quality provider can utilize their technical systems to send daily reports to both the client and your chosen cargo company. This creates a much clearer and faster release process for both you and the cargo company.
The mountain of paperwork from import licenses to full inspection reports, they have it down to a tee, enabling a streamlined, efficient process for your organization.
Traditionally an inhouse team often releases inspection reports as and when they receive them causing major delays, this is often due to in-house QC teams needing to travel extensively, which means they don’t have enough time to make the approvals that are needed for the shipments to be released in a timely manner.
Not to sound repetitive, but to have an in-house team that has the capacity to manage the logistics involved with shipping would be a dream, no doubt, but getting through customs safely stems from being efficient in all the other points I’ve made above.
In-house teams without the right amount of time, resources and technical expertise will struggle to cope with issues that could have otherwise been prevented.
So here’s the deal…
Managing quality is a complex system that needs 100% of your attention and focus.
Are you able to dedicate that kind of time and resource to ensuring just that?
This is a question that many often do not want to answer, but the reality is that you often cannot afford the time and resource that goes into creating fully optimized quality systems that can produce high-quality products for your brand and on time.
So, what then?
It might be worth considering hiring an external third party quality provider that can give you the time and resources that you need to streamline your supply chain operations.
A third party quality provider is able to provide you with;
* The latest in product regulation
* Technical expertise
* They have the appropriate technology to streamline your operations
* They have the know how on how to navigate the waters of international logistics for your brand.
This will give you room to begin focusing on what you are good at; producing those high-quality products and creating a level of trust with your consumer that is globally competitive.
Have experienced working with third party quality inspection services? 
Product specification can look anything like your products dimensions, the volume, it’s weight, the color and any specific labeling that it may need to meet regulation.
In your specifications you need to ensure that you are as specific as you can possibly be, from specific color palettes to the maximum weight of an electric blender. The more specific you are, the easier it will be for your supplier to meet your specifications.
These specifications will also provide your supplier’s quality control team with a standard/guide to monitor the production of the item appropriately.
This is where the 
A laptop’s battery overheating that when unattended whilst charging can cause fires would be classified as a critical defect.
Therefore an important question you should be asking your supplier before all this is, how they will go about preventing any quality issues that may arise during your operation?
Understanding how your supplier handles quality pressures and compliance procedures will help define what kind of relationship you have with them.
Before mass production, your supplier needs to provide you with a 
Managing product defects can also be addressed after mass production through a .jpg)
is also a dedicated IT team to ensuring the safety of the software and only API employees are allowed to make modifications to the platform.
Many of the compliance complexities that arise are in the collection and gathering of all the necessary documentation. Many manufacturers, importers and retailers today are still operating on outdated systems like spreadsheets, creating unreliable data and documentation, which creates an almost insurmountable task trying to maintain the information for each product reference. 
you insight into your compliance status whenever you need it. There are also progress charts allowing you actionable insight into timelines and your supplier progress. This solution is also able to store all your documents for up to 10 years, ensuring your documents are safely stored for any future reference. 
